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Import Contacts from CSV

You can import contacts to Autonami from a CSV file.

Here's how you can do that:

Step 1: Prepare your CSV

Please take a note of following points when preparing your CSV to import:

  • Ensure the Email field is present in your CSV file. Also, check that contacts have a valid email format.
  • If the Country field is there, please ensure it's in 2-digit ISO Code format.
  • If there is a Date field present, it should be in the YYYY-MM-DD format.

Step 2: Go to the Contacts tab in Autonami and click on Import

Step 3: Select CSV as the source

Import contacts from CSV in Autonami CRM

Step 4: Upload your CSV file here

You can upload the CSV file here that you’ve exported from another CRM or a file on your computer. You can drag and drop the CSV file or click on "Click here to upload".

Import contacts from CSV in Autonami CRM

Before you upload the CSV file, make sure to follow the pointers mentioned below:

  • Email is a mandatory field for import.
  • The country code should be in the form of two-digit ISO codes.
  • Tags should be separated by commas.

Step 5: Map the fields

Mapping allows you to store your fields in Autonami correctly. You can map the columns of your CSV to the fields in Autonami.

In case you don't find a relevant field in Autonami, create a custom field to map the data.

Step 6: Assign tags, lists, and more

Under the Mapping section, there is another section called Contact Profile. Here you can assign:

  • Add Tags - The tag(s) you assign here will get added to all the contacts that are being imported.
  • Add to Lists - By defining a list here, you’ll add these contacts to that specific list.

Below the tags and lists, there are a few more options to configure:

  • Status - You can choose to add your contacts as unverified, subscribers, bounced, and unsubscribed using the dropdown. By default, the option is set to Subscribed.
  • Update existing contacts - This feature allows you to simply update your contact information if a particular contact already exists.
  • Trigger automations - Hit the toggle to trigger the automation associated with the specified tags/lists.

Once you’ve done making the changes, click Import to move on to the next step.

Step 7: Click on 'Go to Contacts' or 'Download Error Log' after the import is complete

You can view the contacts skipped, failed, and successfully imported here.

Go to contacts to see the imported users or download the error log for the contacts that failed to import.

Well done! You have successfully imported your contacts from the CSV file.

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