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Gravity Forms

Gravity Forms is a WordPress plugin that allows you to build forms for your website.

Autonami’s integration with Gravity Forms enables you to create and run automations based on the submission of a form.

Let’s now consider a scenario - when someone submits a form and selects a particular option, we’ll send them an email.

For example, when someone leaves 4 or more ratings on your feedback form, we want to send an appreciation email.

When you install Gravity Forms for your WordPress site, you’ll see it listed here:

Here’s how you can set it up:

Step 1: Create a form using Gravity Forms >> Click on ‘Forms’ >> Add a new form

When you click on the ‘Add New’ button, a popup appears. Take a look:

Enter your form name and description here, then hit the ‘Create Form’ button.

Pick multiple elements and design a form like this:

Step 2: Add a new automation >> Select ‘Gravity Form’ >> Select ‘Form Submits’ from list of events

Now, add a trigger - Form Submits under Gravity Form.

Once done, hit the ‘Continue’ button.

Step 3: Select your form and map the fields

When you hit the ‘Continue’ button, select the form which you just created from the drop-down that appears.

Next, map the email address field (if exists in the form).

Here’s how:

Once done, click on outside the workflow. It'll automatically get saved.

Step 4: Select ‘Conditional Action’ and set up rules for your automation

When you will save the event, the '+' icon will appear - allowing you to add action. You can choose from 'Direct Action' and ‘Conditional Action’: 

When you select the conditional action, you’ll see the ‘IF’ section on the right side.

Select the rule ‘Form Field’ from the drop-down.

Take a look:

Next, select the field from the drop-down for which you want to set the rule. In our case, it's the question 'How would you like to rate your shopping experience with us?'

Since in this example we’ll be taking 2 rating values ‘4’ and ‘5’, hit the ‘Add another condition’ to create 2 conditions - one for rating = ‘4’ and the other for rating = ‘5’.

Take a look:

This means that your automation will run when either of these conditions is met, i.e., either rating = ‘4’ OR rating = ‘5’.

Step 5: Select ‘Send Email’ as your action

Next, add the corresponding action. You’ll find this option here:

When you do so, you’ll see the email customizer on the right side. Next, craft your email body, personalize the content using merge tags.

Step 6: Make your automation live and test it out

Hit the toggle button at the top right corner of the Autonami interface:

Once you do that, you’ll see the color change from orange to green.

This means that your automation is now live and running. Let's now test it out. 

Next, go to ‘Form’ in your WordPress dashboard >> Preview the form

When you hit the ‘Preview’ button, the form opens up. Next, enter a valid email address so that you can check it when you receive an email.

Select rating as ‘4’ or ‘5’ in your form.

When you’re done, hit the ‘Submit’ button.

You’ll receive the appreciation email as we set it up in Autonami: 

So this was one use case of Autonami’s integration with Gravity Forms. You can create many other automations using multiple rules and actions as per your requirements.

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