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Twilio lets you send out SMS to your target audience provided you've purchased a valid number.

Autonami's integration with Twilio enables you to send out personalized messages (using merge tags) in the form of SMS as a part of your automation.

See how you can create and run a automation in Autonami using Twilio's SMS service.

Setting up an SMS campaign using Twilio and Autonami

Let's say you want to send out an SMS to your buyers whenever they make a purchase. 

Here’s how you can set it up.

Step #1: Create an automation in Autonami

Add new automation >> Select “Order Created” under WooCommerce from the events menu. And then select “Send SMS” from the actions section

Select the action for your automation:

Now, select your recipients to whom you want to send this SMS. Click on "Merge tags" under To and select "Customer Phone".

Merge tags to use for recipients' phone number

Now, click on "Copy to clipboard"

Copy the merge tag to clipboard

Paste the {{customer_phone}} tag into the "To" field.

Paste the phone number tag to SMS twilio

Step #2: Craft the body of the SMS

You can expand the SMS builder section to write your SMS and personalize the content using merge tags.

Step #3: Choose between product image and custom image to embed in your SMS

Note: This option is available only for US and Canada audience.

Step #4: Set delay for the SMS (optional)

You can set delays for your SMS campaigns if you want.

Here’s how:

Step #5: Send a test SMS to yourself

Select the “Send Test SMS” option to send a test SMS to yourself to check how appealing the message looks before sending it out to your audience.

Step #6: Make your automation live

Activate your automation. Just slide the button to the right side and your automation will be live.

This is how a real SMS looks like with an embedded image sent through Autonami in integration with Twilio:

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