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Triggers

Subscriptions Created: To run an automation on the creation of a new subscription. 

Subscriptions Status Changed: On selecting this event, the automation will run when the subscription status of a user changes.

For example, if the status changes from “On Hold” to “Active”.

Subscriptions Trial End: The automation will get triggered when the subscription trial of a user ends. 

Subscriptions Before Renewal: When you select this event, you’ll be asked to choose the number of days before subscription renewal. The automation will trigger the specified days before the subscription renews. And you can also choose the time of the day to trigger the automation. 

Subscriptions Before End: When you select this event, you’ll be asked to choose the number of days before the subscription ends. The automation will trigger the specified days before the subscription expires. And you can also choose the time of the day to trigger the automation. 

Subscriptions Renewal Payment Complete: Select this event if you want to run automation when a user has successfully renewed their subscription on your store.

Subscriptions Renewal Payment Failed: When you select this event, the automation will get triggered if the user’s renewal payment fails. You can notify them, give them possible reasons why this would’ve happened and also tell them the course of action. 

Customer Before Card Expiry: Want to trigger an automation that notifies the user right before their card on file expires? Use this trigger. Again you can choose the number of days before you want to send the email.