WooFunnels Documentation
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One Click Upsells

WP Engine

If you host your site on the "WP Engine", you may encounter some issues with empty carts when running the funnel pages. This is due to aggressive page caching (which is a good thing!), but it can be easily resolved by requesting that WP Engine set up a special cache exception for your offer page.

Step 1: Note down the slug of your offer page from the WooFunnels settings

Permalink of the upsell page

Step 2: Simply submit a support ticket to WP Engine via their support portal and ask them to exclude your offer page from the cache.

To make things really easy for you, feel free to copy and paste this sample ticket:

Hi!

My site runs the WooFunnels: Funnel Pages plugin and we want to exclude offer pages from caching. The WooFunnels support team has instructed us to ask you to place a cache exception on our offer page.

Could you please add the URLs which follow this patter to the exception list?

http://YOURSITE.com/{put your offer page URL here}

Thanks!

By default, the upsell pages slug is "offer". If you had changed the offer pages slug for any reason get the slug from WooFunnels > Settings > General > Permalinks.

Note : If you are creating any Embed Form or using CDN or Varnish cache, you must need to exclude the URL in cache plugin's exclude settings.

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