There are many ways to troubleshoot issues in a time-efficient way so that issues can be picked and resolved in the minimum time possible.
One of the potential ways to debug the issue is to gather logs of the activities performed at the time issue occurred.
You can follow the steps below to help our product development team to troubleshoot and resolve the issue:
Step 1: Go to WooFunnels Global Settings > One-Click Upsells > Miscellaneous and ensure that Logging is turned ON
Step 2: Make the transaction or perform an activity again during which you encountered the issue.
Step 3: Now navigate to WooCommerce > Status > Logs.
Select upsell log files for the last 3 days from the select dropdown.
Step 4: Copy the content and send logs to our product development team so that we can pick and resolve the issue.
This is how you can enable log for One Click Upsells.